Can't dodge or use arrows on PC using mouse and keyboard.

[Information and Troubleshooting]

Hey Everyone, 

I wanted to check if anyone is still seeing crashing at launch after updating their BIOS. If so, be sure to try the steps on our post: Dragon Age The Veilguard - Technical Assistance & Bug Reports | EA Forums - 4985821

We can also try a few workarounds depending on exactly what is happening. 

• Unable to continue past "Press Start To Play" - Try making changes to Windows Defender, steps here. 
• Crashing during Shader Compilation - Check for BIOS, Windows, and Graphics Driver updates. 
• Inputs not registering in Character Creator or when playing, Try disabling any third-party software (like Razer Synapse) and check if this continues. If this continues, try using a different peripheral. 
  
  • Also make sure you have not additional Input devices (like HOTAS controllers) connected. 

After going through the above troubleshooting and workaround. If you continue crashing at launch or when trying to start a new game, please let us know the following. 

• EA ID (PSN ID/Gamertag):
• Which platform or client are you on?
• Are you getting an error message?
• If possible, share a Screenshot or Clip...
• If on PC, please share a DxDiag file and an EA app Error ID Number

We can use this information, to help make the team aware of the issue and to further investigate. 

Cheers!