Forum Discussion

LaGatorVII's avatar
LaGatorVII
Rising Novice
13 days ago

Constant Crashes

Oh I know I'm not the first to post this. There is no reason this machine should have any graphics issues with this game or any game. 

Windows 11 Pro - Fully updated - SFC Run no problems. 

13th Gen Intel(R) Core(TM) i9-13900KS   3.20 GHz

128GB RAM

NVIDIA GeForce RTX 4090 - 24GB VRAM

Seriously what is wrong with this game that I need to start it 10 times before it doesn't CTD and then I get a couple hours MAX before it CTD again? 

 

 

  • I would just refund the game.

    3 patches so far and no fix. Still hard crashing systems. Clearly they don't have any idea what's happening or how to fix it, or they can't actually fix it. Either way, it's completely incompetent and you as the customer should not have a broken purchase for this long.

  • EA_Illium's avatar
    EA_Illium
    Icon for Community Manager rankCommunity Manager

    When you have a moment can we give the following steps a try?

    1. Run the System File Checker toolthen Check for Windows and GPU updates
    2. Default your PC to the dedicated Graphics card: Troubleshooting Graphics issues 
    3. If an option is available, try capping your frame rate. You can also enable Vertical Sync (V-Sync) to match your frame rate to your display’s refresh rate.
    4.  To repair the game files
    5. Check if any background applications are stopping the EA app or your game.

     

    if this continues would it be possible to get a  DxDiag file?

    Like

    • LaGatorVII's avatar
      LaGatorVII
      Rising Novice

      I had already done all of those things. My system has now been stable for 2 days with ZERO game crashes or even artifacts, while playing on ULTRA.. I don't know what exactly fixed it but here are the 3 things I changed. 

      1. NVIDIA Control Panel Set Shadow Cache to 100GB.
      2. Update BIOS on my MPG Z790 CARBON WIFI mother board.
      3. Uninstalled and reinstalled the game completely. 
      • fox202042's avatar
        fox202042
        Newcomer

        Has it still been stable?

        I just got a new pc yesterday and the game has crashed twice