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hellavela's avatar
hellavela
Seasoned Newcomer
14 days ago

Constantly crashing on Xbox series x

This has been frustrating. I preordered the game and had it pre-installed on the day of launch, and ever since it crashes multiple times during the limited sessions I have with it. Normally it's before big cutscenes or right after, but it's also been in random times where it's saving or I'm looking at the menu.

It always kicks me back out to the Xbox dashboard, and even if I'm diligently saving it will put me at a prior checkpoint making me replay boring movement. I've reinstalled the game, deleted local data, reset the console, reset the network id, googled and discorded without any success. I've been waiting years for this game and all I want to do is play! Please help!

  • EA_Illium here's another thread.

    OP,  others having same issue. I just got a DM reply from EA_Illium earlier today, and I gave him a run down on the issue. I haven't got a response back yet (I did reply late in the day), but I'm hoping to at least get it on their radar. What he said didn't sound like they were aware of the issue, but I'm hoping that's not the case. I also asked him to post a reply on one of the threads so we could direct people having the issue to one centralized spot so we could give data if necessary vs having it spread across dozens of threads.

    Other than that there has been no response/update anywhere that I am aware of across any platform/social media/etc, and I've talked with a bunch of people so far that have had similar. I've also spoken to support multiple times.

  • It's happening less post patch 1.  There doesn't appear to be any commonality to when it happens, but I've found if it does happen that I get a fairly good run before another crash by doing a power cycle, deleting the reserved space and doing a fresh start of the game.  Shouldn't need to do it and it is frustrating that so many games launch these days with these types of bugs.

  • Refund the game if you can.

    I doubt it will be fixed. It's 3 patches in and the game is still hard-crashing systems at not just the same rate, but they've actively increased the crashing for many. They clearly have no idea what's happening or the issue is so fundamentally linked to Frostbite Engine it won't ever be fixed.

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