Forum Discussion
EA_Illium
EA Staff (Retired)
9 months agoHey Everyone,
If you are running into an issue with sound crackling or cutting out. Try disabling any extra sound features on your device (Like Dolby/DTS or Windows Sonic), and disable the 3D audio setting in-game.
After, restart Veilgaurd and let us know if this continues
If this continues after today's 1.0.0 patch, please let us know the following:
- EA ID (PSN ID/Gamertag):
- Which platform are you on?
- What type of audio device are you using?
- If possible, share a Screenshot or Clip...
- If on PC, share a Save file for our team to look at.
- If on PC, please share a DxDiag file and an EA app Error ID Number
Cheers!
tigrina_tigs
8 months agoSeasoned Adventurer
I'm on PC, Windows 10 and my motherboard uses a Realtek Crystal Sound 3 (S1220A) for audio. At this point I've installed 3 different drivers (the motherboard Asus one, a certified Realtek one and a MS generic one) and they all give the same issues.
3D sound has been off from the start. I don't use an EA app and there is no error message.
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