Forum Discussion
- EA_IlliumCommunity Manager
Thanks for letting us know what you're running into with Dragon Age The Veilguard, would it be possible to grab a DxDiag file?
Also, when you have a moment give the following a try:
- Run the System File Checker tool, then Check for Windows and GPU updates
- Default your PC to the dedicated Graphics card: Troubleshooting Graphics issues
- If an option is available, try capping your frame rate. You can also enable Vertical Sync (V-Sync) to match your frame rate to your display’s refresh rate.
- To repair the game files in the EA app, go to the Library and find your game. Click the Manage icon, then click Repair.
- Check if any background applications are stopping the EA app or your game.
- Perform a clean boot of your PC to disable background tasks that may interfere with your game.
Cheers!
- Messoram_LupusRising Novice
Thanks for the response EA_Illium (I apologize for my late response).
I have attached my DxDiag file.
Even after the latest update I'm still encountering these crashes. I'll continue to mess around with my in-game settings, to see if anything fixes the issue.
I have tried capping my frame rate to 60 to see if that helps, and it might(?), however even with a capped 60 I'm still encountering issues. My crash log I attached, in my original post may not be useful. When my entire PC resets when playing Veilguard it doesn't save a crash log sadly. Wish I could provide more useful info.
If you have any other questions let me know. Thanks!
EDIT: So I turned off the strand hair feature and so far that seemingly has stopped any crashes/PC resets. If I have another PC reset with it off, I'll update this post again. Thanks.
EDIT: I have been crashing (PC restart/reboot) even without the hair stands being on. My game is sadly semi-unplayable, game reboots my PC every 5-20 minutes or so. Seemingly worse after patch one as well.
Gonna try lowering the graphics and see what happens. Hopefully this is fixed soo, so i can actually play the game:)
- Messoram_LupusRising Novice
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About Dragon Age The Veilguard Technical Issues & Bug
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