Forum Discussion

Seasoned Newcomer

1 year ago

CTD on start up (does not load to the main menu)

Attached image is my system specs:
NVIDIA GeForce RTX 3070 Ti
12th Gen Intel(R) Core(TM) i7-12700KF
mobo is: MSI PRO Z690-A
Windows 11
All drivers and BIOS are up-to-date
Playing on Steam

The game will run for roughly 10-15 min after re-installing or verifying file integrity before crashing. Any other time, the game crashes before the main menu. In both cases, there are no error messages or any pop-ups indicating any reason for crash. Computer is not having thermal issues, and issue is specific to Veilguard. Contacted Customer Support and they recommended I post here.

Things I have tried (with no luck)
Verifying File Integrity
Re-installing the game
Playing both with and without the EA App installed
Deleting Shader_Cache
Disabling Windows Hardware Acceleration
Disabling Auto-HDR
Disabling VRR
Running as Administrator

crashing

launching

technical issues

13 Replies

EA_Shepard
Community Manager
11 months ago
Dalethfc1 Your Error report has DLL and System issues, not just these, which is why I started to run the Windows repair tool and the /SFC Scan now. Something in Windows is causing it to happen. There are either missing files or programs conflicting with the game.
Dalethfc1
New Scout
11 months ago
Which does Not affect Shaders OR a game that Worked Until the Update.
I worked in IT to you know. None of those affect the game and They are reported from logs.
Look at the issue Not excuses.
Dalethfc1
New Scout
11 months ago
Lets see if a Re-install fixes it,, Wow,,, Uses alot of the Power.
Oh Look None of the Issues claimed are even Loaded
except Intel's monitor system.