DirectX Error
So I've managed to play through the introductory bit, in the infirmary when trying to leave the game crashed with a DirectX error popup saying the following: See a few others have ran into th...
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EA_Illium
Community Manager
Community ManagerHey Everyone,
Bioware has released the latest patch 3 for PC and Console. You can read more details in our post: Dragon Age™: The Veilguard Patch 3 (PC/Console)
I wanted to confirm if anyone is still running into crashing after grabbing the patch?
Had to get internet back after a storm the other day, but I have now patched and there is no change.
I've been still getting this error. Happened twice yesterday and 3 times today. All seem random.
"DirectX function "GetDeviceRemovedReason" failed with DXGI_ERROR_DEVICE_REMOVED ("The video card has been physically removed from the system, or a drive upgrade for the video card has occurred. "). GPU: "NVIDIA GeForce RTX 3080", Driver: 56614. This error is usually caused by the graphics driver crashing: try installing the latest drivers.DeviceRemovedReason: DXGI_ERROR_DEVICE_REMOVED ("The video card has been physically removed from this system, or a driver upgrade for the video card has occurred. ").
GPUBreadcrumbs:Looking it up and if seems a lot are dealing with the same issue but no real fix yet. I was hoping the latest patch would help but it crashed a few since then. One of these crashes was while it was verifying shaders at start up.
Usually I can play a full mission, then maybe a short while after that I'll see a crash.
I've also done a clean reinstall of the latest Nvidia driver, repaired the game file and uninstalled and then reinstalled the whole game.
When I started up the game again after reinstalled it, it didn't go through lengthy shader compiling like the first time, just a quick shader verification.
78003DX / RTX 3080 / RAM 32 GB / VRAM 10.0 GB / Win 11
And here's a screenshot of the error as it came up today. Ran a bit over 2 hours then popped up as I was in the character menu.
Still crashing with patch 3!
Congrats with raytracing/strand hair on it crashes during loading now instead of 30 seconds after loading on patch 2. Literally worse, nvldmm.sys errors in event viewer, pc useless until restarting.
- EA_Illium
80zf2d9mhmqp Static-Jakz Would it be possible to get a copy of your save file?
Also if you have not give the following a try when you have a moment.
- Run the System File Checker tool, then Check for Windows and GPU updates
- Default your PC to the dedicated Graphics card: Troubleshooting Graphics issues
- If an option is available, try capping your frame rate. You can also enable Vertical Sync (V-Sync) to match your frame rate to your display’s refresh rate.
- To repair the game files
- Check if any background applications are stopping the EA app or your game.
- Perform a clean boot of your PC to disable background tasks that may interfere with your game.
Hi EA_Illium I am still having the issue after new patch install. Here's my save file, it crashed when I tried to tab > Lucanis ability to cross back over the gap.
After this crash I completed the following steps as you advised:
- Done
- I set Veilguard to Prefer maximum performance.
- Vsync enabled
- Verified integrity of game files
- Unable to see any issues
- Not yet attempted
NVIDIA also published a Game Ready Driver update 566.14 on Nov 12 which I have updated to.
Yes I had this issue yesterday unfortunately after a little while playing. Fresh windows install, 3090, 13900K, DDR5.
I had so many issues with the game crashing to desktop immediately 95% of the time. I finally decided to update my BIOS yesterday and have had no crashes at all since. Below is my MB, I updated from version FF to FK.
https://www.gigabyte.com/Motherboard/Z790-AORUS-ELITE-AX-rev-1x/support#support-dl-bios
