I've been having the same issue with the main game since I purchased it... but my specs are AMD.
I saw your post so I figured I'd login to EA app and download the character creator and try that as well. Same thing... hard locks my PC and I have to manually reboot.
The only thing we have in common at the moment is 64GB of Memory.
I was able to play a bit during Patch 3. But the new Patch 4 came out and now it's hard-locking my PC on launch again.
No changes to my PC. Just logged in, downloaded the new patch, haven't been able to play since.
This is what I was told by support after days of trying every step I've found online:
"And as I can see here you have tried all the troubleshooting so I will not waste your time in giving you any troubleshooting. In this case I would suggest you to please return the game and ask for the refund from the steam as you have purchased the game from the steam."
Steam / EA app. Doesn't matter. Game hard-locks my PC.
7900X3D
Aorus 7900XTX
Aorus Master x670e MB
64GB DDR5 Memory
1200Watt PSU
I would personally suggest not buying it until you can at least launch the free character creator. Or you'll end up like me with a $80 dead game you can't play and can't refund...
