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HyperOps's avatar
HyperOps
Newcomer
3 hours ago

Game is constantly crashing to desktop and crashing steam

I've seen people with similar complaints but I've yet to see anyone with a solution. At this point, I'm convinced it's an issue with the actual game and the only way for the crashes to stop is for Bioware to release a patch and address the issue.

The game originally ran fine for me but 2 days after release the game just started randomly crashing to desktop. No error or anything. It also crashes steam as well and I am unable to relaunch steam or any other app, instead I get the message, "this app is unable to run on your PC." Everything is fixed once I restart my PC. At this point, the game crashes anywhere from 1 min in to maybe 30 mins, on medium settings if I'm lucky, and maybe 10 mins max on high settings. The game used to run perfectly for me on high settings with no issues on release. 

I have an AMD graphics card and CPU that are above the recommended requirements. I have tried playing this game on steam deck and while the FPS sucks and I have to use low settings, there are no crashes.

I have tried everything including:

  • uninstalling and reinstalling the game
  • verifying game files
  • both deleting shader cache and restoring it
  • uninstalling and reinstalling steam
  • updating my graphic drivers and chipset
  • updating my BIOS
  • resetting my BIOS settings to default
  • both enabling and disabling XMP
  • completely uninstalling and reinstalling windows
  • enabling DLSS
  • lowering game settings and turning off hair stand

...and more that I probably can't even remember right now. I have spent hours trying to find a fix. At this point I don't even expect anyone to have a solution but I'm making this post so EA and Bioware are aware of this constant, random crashing that is making the game that I spent $80 on unplayable. 

 

 

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