Restating what someone said above or in one of the other threads I had open, but I have a consistent workaround on this now. The complete inability to load happened to me after a few hours (I moved computers and thought that was why) and I just made a new save to start again. But while tweaking settings to get rid of a weird every few seconds hiccup, after a driver update it did it again.
Workaround: load into whatever it lets you. Earliest save is fine. Now, even if your character looks preset, load the save you actually wanted to play from that earliest load it let you do (from pause menu).
I was able to get back my several hours ago save this way as well as get my customizations back in the 'new' save id made, so this works cross - character as well. It fixes both customizations not showing as well as failure saves, at least for mine.
Interesting work around. The only way I found around it was loading the temporary chapter save and it worked. I'll try this, and if it works, I will do this until they fix it, or a mod does, and i'll mark it as a solution.
Thank you !
