Forum Discussion

kdarnell2's avatar
kdarnell2
Seasoned Novice
26 days ago

Missing pre-order items

  • What is your EA ID or Console ID?     kdarnell2
  • What platform are you playing on?   PC
  • What is happening? (and what do you expect to happen instead?) 

                 I am missing the pre-order gear appearances. I pre-ordered on Oct 22 and should have the promotional items but only the Deluxe items show up in the chest

  • Does this happen in a specific area of the game?   

                 I can't find it anywhere in game and I have already completed 1 play-through

  • Please share any steps you've tried so far to resolve the issue:

       Have read as much of the forums as I could (can't find a solution), checked my email for proof (can forward the notification on drop day), checked for deadline on pre-order and found none

  • If possible, share a Screenshot or Clip... have attached 2 screenshots, 1 the chest with deluxe items, and 2 the wardrobe after opening deluxe chest
  • wexxam's avatar
    wexxam
    Rising Hotshot

    This issue is so frustrating I wish they took it more seriously. We are missing our pre order and deluxe items even though they are showing as installed.

  • kdarnell2's avatar
    kdarnell2
    Seasoned Novice

    I recently noticed that my bonus items DLC show as installed. Even though I have since uninstalled the game even using REVOUninstaller to get all the registry issues. where does the DLC install at that it is showing already installed?

  • kdarnell2's avatar
    kdarnell2
    Seasoned Novice

    I reinstalled the game after deleting every file related to DA:V and the wardrobe chest showed in the infirmary after the ritual, I opened it and the grab animation showed but no pop ups and when I click again in the chest (it reads as wardrobe) my appearances are still locked. And blank, oddly enough. This is so frustratingšŸ˜–