No DLC items chest?
I finished the prologue and got to the lighthouse and there is no chest there with the dlc items in it. I have them installed and am playing through the EA app. Anyone else having this issue?
Forum Discussion
I’m having the exact same issue. My first created character it showed up no problem. However I wasn’t happy with it so I restarted with a new one, and now the chest doesn’t show up in the Infirmary.
FYI: Still not working with Patch 2.
Still, no DLC Chest when I arrive at the lighthouse or in Rook's room later on, even after patch number 2.
Additionally, the DLC content ( Deluxe and pre-order ) items are ??? and have not yet been discovered in Rook's room's wardrobe. Then suddenly, after the N7 Day armour pop-up, the "bonus content" message appears when loading a saved game, even the ??? Placeholders in the wardrobe disappear for the above DLC content ( Deluxe and pre-order items )EA ID (PSN ID/Gamertag): Aurali_slp
Which platform are you on?: EA App PC
Is this your first playthrough?: No, the PC crashed on the first play-through when I immediately got to the lighthouse; this is my 3rd created character and what I consider my first proper playthrough of the story
Please share your save file (or a zip or download link to your save file)... https://drive.google.com/drive/folders/1p1qIcYgIcWilQj6MYfPGuuo05XrpvvU-?usp=sharing
If possible, share a Screenshot or Clip... to be updated
If on PC, please share a DxDiag file, see the attached file
EA_IlliumCommunity Manager
Hey wexxam and RobTheHermit
What part are you at in the story (whats your current mission)? We have a guide on our help site on what the chest looks like.
A small caveat is, that when you first get to the lighthouse, the chest will be in the room you wake up in. After (once you unlock Rooks room), the chest will be there if you did not open it.
Also, certain items, like the helmets, won't show up until you have acquired your first helmet. This is because all pre-order and deluxe items are transmog outfits so they need something to be applied over.
So once the code for the Deluxe package started working last night on the physical copy of DAVG, my first character had the chest appear in the room where Rook wakes up. I was able to equip the armor and my team with their armors too. However, I realized a few hours later that I missed the chance to bring in the choices I made in DAI and went back to create a new playthrough. I imported the character I made from the first playthrough, and once I got to that room, the chest was not there. I thought it might appear in the room where Rook ends up being, but it still is not there.
So I went and created a completely different character, human like my first two tries, and I made sure to make the same choices for the DAI options, but I got to the room where Rook wakes up, and it is still missing. Do I need to delete my first character so that the chest can appear for any other made character? I looked at my Xbox install and it says I do have the Deluxe package installed.
I had this issue too, first character made on my Xbox has the armor, but the next one doesn't. I made a post about it but no replies yet!
It seems that I also have this problem.. most are aware of the steps to take to claim the deluxe edition content… the chest appeared for me in the room with varric, I opened it but never received any of my cosmetics… I got to my room and it is also not in my wardrobe … can you flag this to the devs to see if we can get a fix please ?
Thanks for the reply illium. I finished the prologue and after speaking to Varric nothing is there. I've seen many videos on where it is and when however I have not had it spawn in my game for some odd reason. Could this be an EA App issue? Steam people seem fine for the most part but I am not entirely sure.
I saved the game and put my characters name then closed out of the game restarted my Xbox and when I went back in the chest was there
Pareil pour moi, pas de coffre. Plateforme ea app.
Same for me, no chest. ea app platform.
Edit: le coffre est une armoire une fois la pièce de rook débloquée.
Mais les objets édition deluxe ne sont pas d'déverrouiller.
The chest is a cabinet once the rook room is unlocked.
But the deluxe edition items are not unlockable.
EA_IlliumWeird thing just happened. I reloaded the game and I got the message about the DLC and the chest appeared! However when I opened it I got no DLC items. The deluxe and pre order items are all locked.
EDIT: I reloaded the same save where the DLC message popped up and even the save I made after opening the chest and the chest is gone again completely and there are no DLC items. This is definitely a bug. I really hope it can be fixed ASAP. Not being able to play with pre order DLC when pre ordering the game 3 months in advance is really disappointing.
Created a third hero and still nothing.
- EA_Illium
Hey Everyone,
I wanted to check after today's patch; Dragon Age™: The Veilguard Patch 1.0.0 | EA Forums - 5010342
If you are still missing your Pre-order or Deluxe cosmetic armor sets in-game.
If so, please let us know the following (if you have not already)!
- EA ID (PSN ID/Gamertag):
- Which platform are you on?
- Is this your first playthrough?
- Please share your save file (or a zip or download link to your save file)...
- If possible, share a Screenshot or Clip...
- If on PC, please share a DxDiag file
Thanks!
EA ID MadVic17
PC EA APP
Is this your first playthrough? Yes but second character
Please share your save file (or a zip or download link to your save file)...
https://imgur.com/a/jWQnNot Screenshots
I wanted to add that the Mass Effect items did show up in my game
- EA ID (PSN ID/Gamertag): wexxam
- Which platform are you on? PC (EA APP)
- Is this your first playthrough? Yes
- Please share your save file (or a zip or download link to your save file)...
The first link is my first save right when I got to the lighthouse. The second is my current playthrough.
https://drive.google.com/file/d/177bkXrBUO9euDD48Jl1By1JigxGvp1Lb/view?usp=sharing
https://drive.google.com/file/d/1UEiJHETLZJES1cABD_YiawVMtNGFnHGp/view?usp=sharing
- If possible, share a Screenshot or Clip...
- If on PC, please share a DxDiag file
Same issue, first character I had the chest and used the content, finished the game and started a second character. No deluxe chest or content. I did get the N7 chest and content though
Playing in Xbox series s
Am I the only one with this issue? 😅
Nope, nothing here either.
What platform are you playing on?
- EA_Illium
Hey wexxam and RobTheHermit To confirm you pre-ordered correct?
If so, do you remember once you woke up in the lighthouse the first time if you got a message about your items? Shortly after the convo with Varric where you could explore the lighthouse?
I did get that message on my first created character, but afterwards when I imported the first into a new game, and tried again with a completely new character, the chest is not showing up in Varric's room or mine.
I’m in the same boat as these guys. After waking up and talking with Varric in the Infirmary. There is no notification that your deluxe edition items are available. The chest just isn’t there at all. I’m playing on the Series X. My first character I made it appeared no problem, but my second character nothing.
In the same exact same boat!
Second character has no access to the preorder content, basically did the exact same thing as you did
Yes I pre ordered the deluxe edition in August. I don't recall if I got that message to be honest but there was no chest there at all.
Have you figured out the issue? Does deleting the old character work?
