Forum Discussion

wexxam's avatar
wexxam
Rising Hotshot
2 months ago

No DLC items chest?

I finished the prologue and got to the lighthouse and there is no chest there with the dlc items in it. I have them installed and am playing through the EA app. Anyone else having this issue?

  • Same issue on my second play through.  First one with a messed up but with Regrets of the DreadWolf being unable to to be completed, make a new play thru while I wait, and this one doesn't have DLC.  This is a bummer Bioware. 

     

  • finally showing up 


    Notes:

    1. It is not working for an existing character that is quite far into the main story

    2. has worked for two new characters created, the " bonus content message" and the chest spawned on the first visit to the lighthouse 

    3. importing a character's appearance in character creator causes the game to crash; the suspect reason for "bullet point one" above is that the playthrough is based on an imported character "before this issue got fixed." 

     

    • wexxam's avatar
      wexxam
      Rising Hotshot

      I just created a new character and got to the lighthouse and it still doesn't show up for me.

  • EA_Illium's avatar
    EA_Illium
    Icon for Community Manager rankCommunity Manager

    Hey wexxam and RobTheHermit To confirm you pre-ordered correct?

    If so, do you remember once you woke up in the lighthouse the first time if you got a message about your items? Shortly after the convo with Varric where you could explore the lighthouse? 

    • LifeStar26's avatar
      LifeStar26
      Seasoned Rookie

      I did get that message on my first created character, but afterwards when I imported the first into a new game, and tried again with a completely new character, the chest is not showing up in Varric's room or mine.

    • allman80's avatar
      allman80
      New Rookie

      I’m in the same boat as these guys. After waking up and talking with Varric in the Infirmary. There is no notification that your deluxe edition items are available. The chest just isn’t there at all. I’m playing on the Series X. My first character I made it appeared no problem, but my second character nothing. 

      • YumaAkaine's avatar
        YumaAkaine
        Seasoned Newcomer

        In the same exact same boat!

        Second character has no access to the preorder content, basically did the exact same thing as you did

    • wexxam's avatar
      wexxam
      Rising Hotshot

      Yes I pre ordered the deluxe edition in August. I don't recall if I got that message to be honest but there was no chest there at all. 

      • allman80's avatar
        allman80
        New Rookie

        Have you figured out the issue? Does deleting the old character work?

  • YumaAkaine's avatar
    YumaAkaine
    Seasoned Newcomer

    Replied earlier just adding an update! Potentially not a permanent fix but something!

    I came back this morning after having closed out the game completely (closed the application, turned my Xbox off, everything) and the promo items are back!

    The game connects to the online services when you start it so I think it just needs to reconnect! Hopefully this helps someone!

    • wexxam's avatar
      wexxam
      Rising Hotshot

      It's still not working. 

      We need a hot fix for this!! This is insane.

  • LifeStar26's avatar
    LifeStar26
    Seasoned Rookie

    It looks like on the Xbox platform it is working. I noticed after quitting the game and reopening it, it connected to the services and downloaded the info again. Found chests near the spirit vendor at the lighthouse and they had materials for the DLC appear.

    • wexxam's avatar
      wexxam
      Rising Hotshot

      The chest near the spirit vendor is the N7 day stuff not the pre order or deluxe items DLC. 

      I'm happy the N7 stuff worked for me but I'm still missing the pre order and deluxe stuff even though they are installed.

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