Only have option to start a new game

Resolved!

It created 2 different save pathways. The first one is where my original game saves went, right under Bioware. The second is under the "Documents" section. Someone else shared their pathway, and it also was under documents, and looking in there, I see other Bioware games have done the same.

This is where my saves were that weren't loading:
1. "C:\BioWare\Dragon Age The Veilguard\save games\128953833\0-439266\0-439266 Elysande-Home sweet whatever #249.csav"

This is where the saves that loaded correctly upon making a new character were:
2. "C:\Users\genac\Documents\BioWare\Dragon Age The Veilguard\save games\128953833\0-440351\0-440351 Turvi-TESTSAVE #4.csav"

I copied the files from 1. (the folder inside - 128953833) and pasted them into the matching file location in the 2, and now can load both games correctly.

Had the same issue after downloading patch 1, and this fixed it! Thank you for my life (and my 40 hour save file that vanished 🙏)