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Messoram_Lupus's avatar
Messoram_Lupus
Rising Novice
3 months ago

PC Still Rebooting...

Continuation of my own thread here. It seems to have been lost in the shuffle, hence a new thread. 

Even after "Patch 2", new NVIDIA drivers and windows update, game still reboots my PC after ~5-20 minutes of gameplay. 

I've tried a whole load of things to try and fix the issue on my end, nothing seems to work sadly. 

Gonna upload a more recent DxDiag file but its all the same info for the most part. 

EDIT: I'm honestly starting to think its a hardware or driver issue, not so much the game's fault. After making this post I was playing Age of wonders 4 and had the same issue, which I had never had happen before until updating my NVIDIA drivers. 

EDIT 2: I've either been lucky or something I did fixed the issue. I tried a few things which I'll list now:

NVIDIA App - Under the "Performance" tab I redid the automatic tuning. Under the global settings tab I set the shader cache size to Unlimited, it was on 10 gb previously. I could switch it back and see if it starts rebooting my PC again, but I'm not tryna risk anything to be honest. 

Steam - I reinstalled the game.

PC - I cleaned my PC. getting rid of any excess dust and whatnot. 

///

If I continue to playing and I don't have any issues, all consider this one solved. However if you are having the same issue on PC I am having try some of the things I did. :)

7 Replies

  • Nah, it's happening on Xbox/PS5 as well.

    It's likely a coincidence; AoW Planetfall for example was suuuuuper buggy and they never fixed the save desynchronization issue.

    I would be interested if you rolled back your drivers if DA: Veilguard would stop crashing too?

  • It shouldn't reboot by itself, usually a shutdown will only be caused by hardware and not software.....sometimes a blue screen event can be set up to automatically restart, but most times I have heard of shut downs or reboots isn't game specific and is instead hardware.  The fact that it happens on multiple games lends credence to this.

  • Seruthei's avatar
    Seruthei
    Rising Scout
    3 months ago

    That's incorrect. I'm so sick of people claiming hardware is at fault every time a computer has issues. I've had way more issues with software causing issues than hardware.

    GPU timeouts can crash systems and can be caused by driver issues.

    I've had Kings Bounty crash my new system completely because of an issue with the GPU timing out when changing from the overworld to underground. This was on a GPU miles beyond what it needed.

    Everyone on console (Xbox/PS5) aren't hard crashing on any other games other than Veilguard.

  • Messoram_Lupus's avatar
    Messoram_Lupus
    Rising Novice
    3 months ago

    I'm not 100% certain of anything, but I've never had any sort of Pc reboots since I've done the latest two NVIDIA drivers and playing The Veilguard.

    (I did just clean the inside of my PC, got rid of any excess dust and whatnot, I considered it might be an overheating issue.)

    There is a chance its a coincidence, and my PC is breaking down just as I started playing The Veilguard, but I'd rather it be a software and/or game issue rather then it be on my end, cause either fixing or buying a new PC can get expensive, not to mention time consuming. 

    I'll continue troubleshooting, and note any major changes in my main post. 

    (P.S I did play another session of Age of Wonders 4 and it didn't reboot on me.)  

     

  • Seruthei's avatar
    Seruthei
    Rising Scout
    3 months ago

    Yeah, I don't mean to say it ISN'T a driver issue, more so then the sentiment that it's not an issue with dragon age itself. There's always the possibility of multiple different things causing crashes that overlap in symptoms.

    There's a bunch of people here and on Reddit and such who will immediately comment in threads with "ITS YOUR HARDWARE, MINE DOESNT CRASH" which at best hinders the ability to get meaningful information  when cutting through the noise, and at worst wastes a bunch of people's time thinking their hardware is at fault or they are alone dealing with the issue.

    It gets annoying to see, just like the above, where someone (not you op) says with full confidence that it absolutely must be a problem with your hardware because software doesn't crash hardware, which is just wildly incorrect, and it does nothing to actually progress the elucidation of the real problem. They also haven't read any of the other threads before posting or they would have seen the full breakdown of what people have attempted and what they've found, none of which points to the actual hardware having an issue.

    I don't understand why they even post in the threads, it just muddies the waters.

     

  • mcsupersport's avatar
    mcsupersport
    Hero+
    3 months ago

    Yes, GPU timeouts can cause a crash....and about 99% of those crashes are freezes, screen doing funky colors, or locking up, NOT REBOOTING THE SYSTEM or SYSTEM SHUTDOWN.....

    What most people don't realize is that modern operating systems are designed to "crash" in such a way for most drivers that it will restart in session and when it doesn't, the system MOST TIMES doesn't restart itself and requires a manual restart.  A system that is turning itself off, or rebooting without user input is USUALLY HARDWARE....it gets tiresome on my part to know this info, and have repeatedly had people come back later and explain that their hardware did indeed have an issue AFTER denying it at the time.  Now Messoram_Lopus is very correct, a software issue would be in many ways better than a hardware because of cost and likely ease of fixing. 

    Now there is a setting in Windows that allows for automatic restart after a bluescreen....most people don't have it set this way, and usually most people know when they get a bluescreen.......  Are there exceptions to the shutdown/reboot being hardware, sure there are exceptions to just about everything in life, but in GENERAL, reboots/shutdowns are usually hardware.

     

     

  • Seruthei's avatar
    Seruthei
    Rising Scout
    3 months ago

    It's really not worth rehashing this over and over.

    It's software this time, it's been software the entire time with these crashes, it's not hardware, so the discussion is moot. Anyone can say whatever they want about the proportion of crashes, it doesn't change that this issue is software.

    If it's a driver issue, that is a software issue.

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