Forum Discussion
Fihsy297
12 months agoNewcomer
I am having the same issue. The PS5 hard crashes to the point where I need to turn the power off at the wall for several seconds before it restarts. Sometimes I can play for an hour, sometimes for just 10 minutes. This seems to have been an issue since launch for a lot of people but has not been addressed. I have to refund as it is unplayable
EA_Shepard
Community Manager
12 months agoFihsy297
Unfortunately, yes, it has been a thing for a while as you can see on the PS5 Hard Crash search.
This one is tough because it isn't always the same issue causing it, but modifying certain options in the settings has helped.