Forum Discussion
Please add a DxDiag to your next reply.
A DxDiag is an overview of your PCs technical features and recent software errors.
There is no personal info in it expect for the “Machine name” in the second row.
(You might delete the “Machine name” and “Machine Id” line if you wish too.)
How to create a DxDiag:
- Press the Windows key and "R" at the same time.
- Copy and past or type "DxDiag" in the new field. (Without the quotes) > ENTER
- Wait until the green bar is gone > Click on "Save all information"
- Save the file to your desktop.
- Here at EA Forum > Click Replay > Click the paper clip icon at the bottom of the replay Window.
- Navigate to the "DxDiag.txt" on your desktop > select the "DxDiag.txt" > click on "Open".
- Reply.
- mhorsten9526 days agoRising Novice
Thanks for the reply holger1405! I attached my DxDiag.
- holger140525 days agoHero+
There are many 'LiveKernelEvent' errors in your DxDiag, which suggests a hardware problem, often driver-related.
The 0x141 VIDEO_ENGINE_TIMEOUT_DETECTED LiveKernelEvent errors means that one of the video engines, most likely the graphics driver, stopped responding within a time frame determined by the OS. If this occurs, the OS terminates the driver and resets the GPU to prevent the system from becoming unresponsive or crashing.- Follow this manual to the letter to clean uninstall all NVIDIA/AMD graphic driver components.
IMPORTANT: if you use a Pin to log into Windows 11 don't use DDU in safe mode!
Use it in your normal Windows session. - Install the graphics driver > Go online.
- Test.
- mhorsten9525 days agoRising Novice
holger1405
I'll have a look when I have the time and let you know. Thanks for your time and support!
- Follow this manual to the letter to clean uninstall all NVIDIA/AMD graphic driver components.