EA CS is worse than other game platforms. Their advisor is very rude. These problems with me have already few times, didn't solve your problems, and left with nothing , If you try to refund, they will make so many reasons to refuse your refund . Eg, need to wait 72 hours ago / oh, your coin balance is different bababa something like this. Everyone, go play Steam. EA is rubbish
Community ManagerHey Kamusetsu,
Sorry to hear you've received contradictory information from your conversations with live support. If you found an advisor's behaviour to be rude or disrespectful, please feel free to provide feedback to the next advisor in a separate case.
For refunds, it's best to contact live support again and include the case number so the next advisor can review the options available and confirm if a refund is possible. I'm afraid we can't support account or billing-related requests here on the forums, as we don't have access to the tools or records that live support does. If the initial purchase was made by mistake, please mention that during your conversation as it's useful context.
Let us know how it goes, thanks!
