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sntellis1's avatar
2 years ago
Solved

How do I change my FUT Companion Team on different platforms on the same account

I recently moved from PS4 to PC on FIFA 23 and I used the same Origin Account used for my PS4 for my PC. 

When I log into the Companion app, it only shows me the PS4 team and not the PC.

I checked other webpages and they said to click on the cogwheel and switch from there, but there isn’t a switch button available.

7 Replies

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    2 years ago
    Hey @sntellis1,

    This might be a sign that your PlayStation account is not linked to the EA account you have the PC version on. Could you try logging in here with your EA account details to double-check that your PlayStation is linked to the account it should be linked to:

    https://myaccount.ea.com/cp-ui/connectaccounts/index

    Also, maybe a silly question, but you have actually started an Ultimate Team on PC, right?
  • sntellis1's avatar
    sntellis1
    2 years ago

    Just found out they’re two separate account, the emails almost looked the same lol.

    Is it possible for me to merge two accounts?

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @sntellis1,

    It's possible to merge accounts, but there are certain caveats to it, because it means that you'll lose progress on one of your FUT accounts.

    • If you unlink your PlayStation account and move it over to your other EA account, the data is stored in the link between the accounts themselves, so you'd have to start fresh there. (More information about this process can be found here.)
    • If you merge the account where you play on PC to your other EA account, we can move over your game, but we won't be able to move over your save data. (More information about this process can be found here.)

    Let me know if you have questions about anything in the process, and if you decide you want to go through with it, then you can reach out to our live support team via the following link:

    https://help.ea.com/en/help-home/

    Otherwise if the save data is important, it might unfortunately be easier to stick to two accounts.

  • sntellis1's avatar
    sntellis1
    2 years ago

    I’d like to transfer my PS4 FUT data and replace it with the one on my PC. That’s just all I need right now.

    Would that be possible?

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    2 years ago
    @sntellis1,

    There's no way to transfer FUT progress between platforms, I'm afraid.
  • If I played on PS5 in fifa 23, would I be able to switch from my PS5 account to my PC account on FUT Companion app??

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