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GraqhicxL's avatar
GraqhicxL
Seasoned Newcomer
10 days ago
Solved

Automatically signed up for email notifications

As the title says, was automatically signed up for email notifications without EA asking me to sign-up for these emails.

 

This is a breach of GDPR and the ePrivacy Directive and should not be happening.

 

Could an EA member please confirm that this problem has been noticed and what action/actions they will be taking to rectify this.

 

Thanks.

3 Replies

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    9 days ago

    Hi GraqhicxL​,

    Thanks for reaching out!

    Could you clarify what you mean by “automatically signed up for email notifications”? Are you referring to receiving emails about forum threads where you’ve posted replies yourself, or are you getting random emails from us or the forums? If so, could you specify what those emails are about?

  • GraqhicxL's avatar
    GraqhicxL
    Seasoned Newcomer
    9 days ago

    Hi EA_Leeuw​, I am referring to the EA Forums Daily Digest email.

    This specific email was alerting me that I have "earned a new badge" on the EA forums.

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    8 days ago

    Hi again, GraqhicxL​. This is an automated notification sent by the forums, either when you've earned something for your activity or when someone replies to a topic you've posted in. To manage your EA Forums email notifications, visit: https://forums.ea.com/mysettings/followsAndNotifications. If you need any assistance adjusting your settings, feel free to ask.

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