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AngV1121's avatar
AngV1121
Newcomer
9 months ago

Bought

I bought a kit pack and it won't let me download it says I need to purchase it but I have the reciept of purchase already 

 

1 Reply

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    9 months ago

    Hi there, 

    Did you purchase the product directly on the EA app, or did you purchase it somewhere else and redeem the code on the app?

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