Can not download Biomutant EA desktop

I pre ordered BIOMUTANT for 3$ in EA desktop and now i can not download it. It shows that i own this game, but won t let me download it. What is the problem?

discussion

EA_Blueberry

Community Manager

4 years ago

Hey, everyone.

Thank you for purchasing Biomutant on Origin and we apologize for the error you're getting here at launch. Good news is that the team is aware of this and looking into it. At this moment, our Support staff is equipped to help fix this for you. Please reach out to our EA Support team through these options below in order for them to pull up your account and correct this in our end. Within a few minutes you'll be ready to go for Biomutant.

Thank you for alerting us about this on the forums!

EA Help on Twitter

https://twitter.com/EAHelp

Live-Support

https://help.ea.com/en/contact-us/