Forum Discussion
Hey there. Thanks for reaching out. I'll try to help get you connected again. First, what platform are you playing on? Also, did you try the connection troubleshooting steps here?
Yes, Im on a PS4. Im looking at the website you sent there, I dont really get it. I really wanna play SKATE. and FC26, I keep trying every single day, it doesnt work. I dont have a EA Play. Is that why its not working? Thank you for the support! 😅
- EA_Aljo1 day ago
Community Manager
When are you getting the error and what exactly is it?
Is it because I'm on PS4? Is that the reason why it won't work?
Both FC 26 and skate. run on PS4 so that wouldn't be the issue.
- NotNatePlayzYT111 day agoSeasoned Newcomer
I get the error when it tells me to login with my EA, Im gonna send you a photo.
- NotNatePlayzYT111 day agoSeasoned Newcomer
Alright.
- EA_Aljo1 day ago
Community Manager
Let's make sure you do a proper power cycle of your equipment. Please follow these steps:
- Unplug your modem/router for 2 minutes
- Hard restart your console by holding down the power button until it turns off
- Power it all up and try playing again
Let me know what happens. Thanks!