Forum Discussion

oloklo1's avatar
6 months ago

Cant Unlink my Steam Account from unknown EA account

Cant link my EA account to my Steam account because apparently said Steam Account is already linked to a different EA account.

As far as i can remember i never did said linking. I cant unlink the accounts because i dont own said EA account

1 Reply

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    6 months ago

    When helping with specific issues, like account changes, purchases, and missing content, we must verify that you own this account. We want to ensure we’re not compromising your account, so we can’t help with your issue currently.

    You can contact our live support on our Help Site. To request a chat or open a case through email:

    • Select the EA App
    • Select one of the account issues like I cannot log in
    • You may get a pop-up that says login and get faster help
    • Select Continue without logging in
    • This should give you the chat/email option

    Please note: These are not situations in which Community Managers can assist over the forums, as we are not Live Support and cannot validate account ownership.