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Kunjer's avatar
Kunjer
2 years ago

Contact EA app support

Hi, I see no e-mail address and/or Live Chat option. Have they totally scrapped support?
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SC3E101's avatar
SC3E101
Rising Ace
2 years ago

@Kunjer  What seems to be the problem you are having?

I might be able to help.

Kunjer's avatar
Kunjer
2 years ago

Hi,

When the app is installed, it installs the folder under the name Games.

How do you change the name of the folder? 

I've started a separate thread too about this.

  • SC3E101's avatar
    SC3E101
    Rising Ace
    2 years ago

    @Kunjer  I checked the thread that you have mentioned and you said there was an error when you tried to change the name because the app was being used?

    What is causing the app to be in use in the first place?

    • Kunjer's avatar
      Kunjer
      2 years ago

      Hi,

      It's being used by another program. I have to stop the app Services and then it changes, but then the app doesn't load.

      It'll be prompt me to update and when a small update box launches, it closes in 4 seconds because it's already updated.

      I then have to repair the app in order to login again.

      • SC3E101's avatar
        SC3E101
        Rising Ace
        2 years ago

        @Kunjer  Is there a reason to change the name of the folder? Normally you should not touch anything like that unless there is some issue with it in the first place.

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