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Kitters81's avatar
Kitters81
3 years ago
Solved

EA contact us button ??

Hi there EA keep sending me the same msg over and over this is it  <[edit: email address removed]<mailto:[edit: email address removed]>> wrote: [https://eait-wwce-tsm-preprod.s3.amazonaws.com/survey...
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  • EA_Illium's avatar
    EA_Illium
    3 years ago

    Hi @shanluzuode You can create a help case to reach out to our support at help.ea.com 

    To contact a help agent you will need to select the issue you are having. So first select your game, then the type of issue you are running into. On the next page, you will be shown information relevant to your issue (including troubleshooting to try and available contact options for support).

    Thanks!

shanluzuode's avatar
shanluzuode
3 years ago
@Kitters81 I just want to know how to click on 'Contact Us' on the latest webpage now
  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago

    Hi @shanluzuode You can create a help case to reach out to our support at help.ea.com 

    To contact a help agent you will need to select the issue you are having. So first select your game, then the type of issue you are running into. On the next page, you will be shown information relevant to your issue (including troubleshooting to try and available contact options for support).

    Thanks!

  • toeray850's avatar
    toeray850
    3 years ago

    Were you ever able to get any help from them because I'm having this EXACT same issue I cant get ANY actual company support.

    • Ger_Mex1992's avatar
      Ger_Mex1992
      3 years ago
      @toeray850 im having the same issue but it seems like EA doesnt care about the people who ACTUALLY buy their games. Im so close to never buying another EA game again. as if BF2042 wasnt a good enough excuse. i Dont understand why i cant launch MELE from steam and i cant seem to find a workaround or help and it came out 2+ years ago.

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