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CaptianGVPx16's avatar
CaptianGVPx16
3 years ago
Solved

EA Desktop App Not Working

The EA Desktop App just isnt working AT ALL. I contacted support once and they were totally unhelpful and treated it like it was a game??? Which means they didnt even read my description. Ridiculous...
discussion
  • Jarda22's avatar
    Jarda22
    3 years ago

    In another topic somebody wrote that complete uninstall and new instalation helps. So you can try it too. I am in now. 😉

    @CaptianGVPx16 wrote:

    So, Update; Figured out that it has an incompatibility with ultra wide monitors. So I disconnected the ultra wide monitor and it popped up on my other two, and now it shows up!. Weird that I didn't see anyone else have this issue.

CaptianGVPx16's avatar
CaptianGVPx16
3 years ago

So, Update; Figured out that it has an incompatibility with ultra wide monitors. So I disconnected the ultra wide monitor and it popped up on my other two, and now it shows up!. Weird that I didn't see anyone else have this issue.

Jarda22's avatar
Jarda22
Rising Rookie
3 years ago

In another topic somebody wrote that complete uninstall and new instalation helps. So you can try it too. I am in now. 😉

@CaptianGVPx16 wrote:

So, Update; Figured out that it has an incompatibility with ultra wide monitors. So I disconnected the ultra wide monitor and it popped up on my other two, and now it shows up!. Weird that I didn't see anyone else have this issue.

  • 4997a0ababa2ca0's avatar
    4997a0ababa2ca0
    3 years ago

    What @EA_Barry (and other EA help folk) suggested above didn't solve my, sort of similar, problem either BUT try running sfc and dism AFTER performing a clean boot.

    Now when I ran sfc and dism I was actuallly in safe mode with networking and had had to dig out an ethernet cable - so even more restrivtive than a clean boot - but in all the stuff I was trying I am pretty sure this is what solved the issue. 

    • virtualbalboa_g's avatar
      virtualbalboa_g
      3 years ago

      Just keeping on topic and agreeing, the EA App does not work for me either. When I submit a support ticked, it's instantly closed. I can't access my games of buy new games.

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