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Eyylimao's avatar
Eyylimao
4 years ago

EA Desktop asks me to log in to my microsoft acc, but I own the games.

I wanted to play Mass Effect Legendary Edition, but the EA Desktop app keeps asking me to log in to my Microsoft account to verify my EA Play, so I can update and play the game. I OWN THE GAME. It s...
discussion
EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
4 years ago

Hey @Eyylimao,

Welcome!

That indeed does sound odd, but it rings a bell.

As a workaround, can you maybe try to download/install Origin & login with your EA account to see if you can just launch the game as normal?

*Make sure that the EA app is fully closed when loading up Origin.

  • HahaLongGone's avatar
    HahaLongGone
    4 years ago

    playing with origin is fine and all,  however the origin launcher is worse (but only a bit) then ea play launcher, there are so many bugs with it that it constantly crashes and for closes games for no reason and without reporting an error code or the like, at least ea play launcher doesn't do these things which is the main issue that origin launcher is really poorly developed and chronically broken

    • EA_Leeuw's avatar
      EA_Leeuw
      Icon for Community Manager rankCommunity Manager
      4 years ago
      Hey @HahaLongGone,

      The EA app is still in beta, which means that it in development and that it's very likely that you'll experience more issues than you would like.

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