Forum Discussion

5 years ago

Solved

EA Desktop not available, use Origin (Game Pass Ultimate)

I have Game pass Ultimate. Xbox support said I should request help from EA. Whenever i click on an EA game to install from the Xbox app it start EA Desktop and then gives a message that its not ava...

discussion

EA_Blueberry
5 years ago
@DUDEUGOTCLAPPED

Are you able to launch games if you do the following:

Uninstall EA Desktop from your PC.

Download EA desktop from the XBOX APP

DUDEUGOTCLAPPED

5 years ago

@EA_Blueberry 4 pc

DUDEUGOTCLAPPED

5 years ago

@DUDEUGOTCLAPPED plz fix this or else i will have to stop using ea

also my account is used on xbox so do not say 'dudeugotclapped'
use baradplayze please

EA_Blueberry
Community Admin
5 years ago
@DUDEUGOTCLAPPED Sending you a direct message.
EA_Blueberry
Community Admin
5 years ago
@DUDEUGOTCLAPPED wrote:
@DUDEUGOTCLAPPED plz fix this or else i will have to stop using ea

also my account is used on xbox so do not say 'dudeugotclapped'
use baradplayze please

If you are unable to download EA Desktop, please contact our Support team below for further assistance.

EA Help on Twitter

https://twitter.com/EAHelp

Live-Support

https://help.ea.com/en/contact-us/
ColorfulAtom45
5 years ago
i have this same problem where it asks me to sign out did you ever figure out the problem?
EA_Blueberry
Community Admin
5 years ago
@ColorfulAtom45 Do you still receive that message if you reset your password and clear your cache?

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
ColorfulAtom45
5 years ago
I haven't tried that yet but ima try it!
mistycgold
5 years ago
i still do after all the cheks
what i have to do now?