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I deleted all files/app data regarding any EA, disabled Windows Defender and tried re-downloading EA Play from Game Pass again. Did not work. I ran EAAppInstaller directly from files browser(from “This PC”) as administrator, still did not work.
Can you maybe check if you're able to create a new Windows Administrator account and see if you can install it under that account?
This is a how-to: https://support.microsoft.com/en-us/windows/create-a-local-user-or-administrator-account-in-windows-20de74e0-ac7f-3502-a866-32915af2a34d.
- 4 years ago
I created a local account with admin permission, signed into Xbox than tried to download EAplay from Xbox, this did not work. I delete this local and all relevant data pertaining to EA. Created another local without admin permission and tried to download from EA website with main account permission, this did not work.
- 4 years ago
hi, i had this same problem. i solved it just now by going into my firewall settings and allowing every application in the EA App folder through my firewall since I didn't know which one was messing it up.
Windows Security --> Firewall & network protection --> Allow an app through firewall --> Change settings --> Allow another app
the apps should be in C:\Program Files\Electronic Arts\EA Desktop\EA Desktop
- 4 years ago
It’s not letting me add this program to the list. I can add EAAppInstaller, but it still doesn’t work.
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