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hi, i had this same problem. i solved it just now by going into my firewall settings and allowing every application in the EA App folder through my firewall since I didn't know which one was messing it up.
Windows Security --> Firewall & network protection --> Allow an app through firewall --> Change settings --> Allow another app
the apps should be in C:\Program Files\Electronic Arts\EA Desktop\EA Desktop
It’s not letting me add this program to the list. I can add EAAppInstaller, but it still doesn’t work.
- 4 years ago
strange. i added every application in the folder to the list and then cleared the EA App cache to refresh the app.
- 4 years ago
@ShadowKnight9there's this other thread that suggests a few fixes - have you tried these (esp. #4)?
- 4 years ago
This is one of the answers I can came across before I made the post, tried the ones relevant to me. I do not have special characters in my name but I tried part 2 of #4 but it didn’t work.
Now that I have been playing with it for awhile I noticed #2 does not look the same for me.If I type “EADesktop” nothing comes up but if I type
“EA Desktop” only a folder comes up but nothing is in it.
I also do not have “EADesktopInstaller” only “EAAppInstaller”. And I have no options for MSI.
Mayby it is an old version in the answer or maybe it’s because it’s a different region, not sure.
- EA_Leeuw4 years ago
Community Manager
Hey @ShadowKnight9,
The EA Desktop app indeed got renamed to just the 'EA App'. Therefore it's possible that you don't have the EADesktopInstaller file on your PC.
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