Ea Won’t Accept My Card Details When Paying

Hi there,

Here are some quick tips for payment issues: 

If you’re having trouble making your purchase, here are some tips to help you:

• Check out what your EA app error code means and what you can try to do to fix it.
• Double-check your account and payment details to make sure they're correct.
  • Visit the Payment Methods tab of your My Account page to find your info and make any changes.
  • Check your billing address against the one on your statements to make sure they match exactly. This can help clear up a lot of these errors.
• Make your purchase from the region that matches your payment method and EA Account settings.
  • If you’re traveling or living abroad, your purchase may not go through.
  • If you’re out of your region temporarily, try making your purchase again once you’re home, or use an online safe payment method that’s accepted where you’re located.
  • If you’ve moved or are on an extended stay abroad, update your EA Account to the right region. If that doesn’t work, use a local payment method.

For further information, please have a look at the article: Troubleshooting payment issues in the EA app

@fovyuuio I'm glad you managed to fix it and thank you for sharing the steps you've taken to resolve that, it will most likely help other players too! We appreciate the feedback!