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3dRes's avatar
3 years ago
Solved

How to change the install location via EA app?

I don't know why, but the latest update for me is saying 112GB? What is going on? 

I have Jedi Survivor downloaded on the EA app but didn't expect an update to happen, and now I have no space for it on my c drive. Is there anyway to move the download to another drive or does it all have to be on the same one? 

Also, if I were to delete the game and install all of it onto another drive does that mean all of my saved game data will be wiped?

Thank you!

  • 3dRes's avatar
    3dRes
    3 years ago

    @IllumineXXX wrote:

    I am experiencing the same Issue, and I think it somehow solved itself...

    What I did was just clicking away the error message that came up when the game tried to install and tried again. (It worked after I made a little space on both my C and D drive by deleting something I dont play anymore). After that, the download went fairly quickly through the 113 GB and changed to a 1.38 GB one, which finished for me just now, even with the Low memory error still showing. 

    I hope this might help, not sure if it's even working for me now but I will update on this if my game will work.



    So after looking around on the official Survivor technical forum it turned out that this is a common problem amongst pretty much everybody. Basically, what happens, is that when downloading an update the game doubles in size and requires you to have the original amount of GB still available on your HD. Now, those that have far more then needed don't see the low disk space error and will download it normally

    What I have ended up doing is uninstalling/reinstalling because a mod recommended to do that on someone else's post, allowing for the latest update to be added in...

4 Replies

  • I am experiencing the same Issue, and I think it somehow solved itself...

    What I did was just clicking away the error message that came up when the game tried to install and tried again. (It worked after I made a little space on both my C and D drive by deleting something I dont play anymore). After that, the download went fairly quickly through the 113 GB and changed to a 1.38 GB one, which finished for me just now, even with the Low memory error still showing. 

    I hope this might help, not sure if it's even working for me now but I will update on this if my game will work.

  • Update: After letting that 1.3 GB download finish, it has redirected me to a download that has no sign of GB or whatsoever, without a download-rate or anything. 

    All of this stuff is highly confusing and I hope we'll get support on this soon, because to me it seems that the EA download is kinda down at the moment.

  • 3dRes's avatar
    3dRes
    3 years ago

    @IllumineXXX wrote:

    I am experiencing the same Issue, and I think it somehow solved itself...

    What I did was just clicking away the error message that came up when the game tried to install and tried again. (It worked after I made a little space on both my C and D drive by deleting something I dont play anymore). After that, the download went fairly quickly through the 113 GB and changed to a 1.38 GB one, which finished for me just now, even with the Low memory error still showing. 

    I hope this might help, not sure if it's even working for me now but I will update on this if my game will work.



    So after looking around on the official Survivor technical forum it turned out that this is a common problem amongst pretty much everybody. Basically, what happens, is that when downloading an update the game doubles in size and requires you to have the original amount of GB still available on your HD. Now, those that have far more then needed don't see the low disk space error and will download it normally

    What I have ended up doing is uninstalling/reinstalling because a mod recommended to do that on someone else's post, allowing for the latest update to be added in...

  • Alright, thanks for getting back to me and glad we could get this fixed. Have fun playing and have a good day.

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