From the site here you can select EA app as the product, then go to See All Help Topics, select Manage My Account-> I want to move my game progress to another account. From here, you'll see the current available contact options.
Community ManagerHi @Tammyjo329
To get The Sims 4 added to a child account, you'll need to reach out to the live support team and they can get the base game added to the account for you.
Please reach out to the live support team from the help site here so they can take a look with you and get this added to your game library.
Community ManagerFrom the site here you can select EA app as the product, then go to See All Help Topics, select Manage My Account-> I want to move my game progress to another account. From here, you'll see the current available contact options.
