INST-14-1603
I uninstalled ea app and since then I can't install it again. All the methods I've tried don't work. please help
Forum Discussion
it seems to me that the remnants of ea are blocking the installation but I don't know how to remove them (I cleared cached data)
EA_Claus
Community Manager
Community ManagerWhat makes you think that? Are you still getting the same error message or a different one now?
If none of the suggestions I shared with you worked, including downloading the Runtime package from the Microsoft website and setting up a new Administrator Account, it might also help to run CCleaner to clear out issues and errors on the PC.
Let us know!
when I try to install EA, the entire installed application immediately appears in the applications, but it is not in any folder and then the error I wrote about at the beginning appears and everything is deleted.
- EA_Claus
Uhm, that's not so odd. During the installation, folders are created, which might be what's causing the app to show up in the applications.
However, it makes sense that they are removed or disappear when the installation doesn't go through.
After clearing the cached data, have you tried the other troubleshooting I sent earlier?
I mean, 700 MB is downloaded immediately after literally starting the installer
