My account was hacked, and I must change Email IMMEDIATELY!!

Question

Before I woke up around 2 hours, my account had been hacked and who tf change the email ([edit: email address removed] - I will see, I will find and... you know what I mean)

Then I get my account back from my second chance.

But this email is stick to my account and I need to remove or change it, but it cannot, it said "We can't complete your request. Your email address could be invalid or you may have recently updated it." That need 30 days to wait it. That's Suck!

I need to change it IMMEDIATELY!!

ea_mplsnow · Answer

Hey JP_Currency​,
Sorry to hear someone else had gotten into your account. If you're still able to, please be sure to go through as many of&nbsp;these security steps as possible to help get your account back into your control (or bookmark this for when you regain access).&nbsp;
To recover the account itself, you'll need to get in touch with our live support team, as they'll need to discuss private account details, and that isn't something we can assist with here on the forums. They'll ask a few questions to verify your ownership of the account before working with you to recover it and correct the altered information.&nbsp;
Let us know how it goes, thanks!&nbsp;

jp_currency · Answer

I've already done them all.But only primary account that cannot change (this primary email is not my email.)

ea_mplsnow · Answer

Good to hear that you were able to complete those security steps JP_Currency​, &nbsp;
In that case, please reach out to live support for assistance updating that primary email, as the usual steps to changing the email associated with an EA account would require access to that foreign email. Thanks!&nbsp;

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My account was hacked, and I must change Email IMMEDIATELY!!

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