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NadinChan's avatar
NadinChan
Rising Newcomer
3 days ago
Solved

Request for Resetting Steam Linkage for EA Account

Dear EA Support Team,

I hope you are doing well.

I would like to kindly request assistance regarding my EA account (registered to [edit: email address removed]). Previously, it was linked to a Steam account that I no longer have access to or no longer wish to use.

I have already unlinked my Steam account via my EA Account settings, but I have learned that EA accounts can be linked to only one Steam account in their lifetime.

Given my current situation, I would like to ask if it would be possible to reset the Steam linkage for my EA account, allowing me to connect it to my new Steam account.

I understand that according to EA policy this is generally not allowed, but I would sincerely appreciate any support, advice, or possible exception in my case.

Thank you very much in advance for your time and assistance.

Best regards,

NadinChan

  • EA_Aljo's avatar
    EA_Aljo
    2 days ago

    Hi there. Unfortunately, we can't help with this over the EA Forums. You'll need to reach out to an advisor to see if there's anything they can do. Please follow the instructions here for opening a case. Thank you.

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  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Hi there. Unfortunately, we can't help with this over the EA Forums. You'll need to reach out to an advisor to see if there's anything they can do. Please follow the instructions here for opening a case. Thank you.

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