Forum Discussion

Rising Newcomer

8 months ago

sims medieval

I got sims medieval years ago when it was on origin. the game is greyed out on the ea app (I think that version is now only usable on Microsoft and I have a Mac). So anyways I was browsing the pc games on ea and it came up as available to buy so I paid like £10 but a new version hasn't appeared and the old version is still greyed out? I have been searching for a way to contact EA but have had no luck.

purchase issue

1 Reply

jw94112
Rising Newcomer
4 hours ago
I just rebought Sims Medieval from the EA site for Mac and it shows in my library under Unavailable Games, but doesn't give me a reason why. I've restarted the app, cleared the cache, and deleted and reinstalled the app, but still cant access the game I just bought. Under the game icon it says "Available on Windows" but I bought a Mac version so I'm confused as to why I can't play it.