Slow Download Speeds on EA app

Where there any announcements regarding this?

I’m currently downloading a game (to EA app NOT Origin) at a speed of 70-72kb. I’ve seen so many people who have reported the same download speeds. If it were a connectivity issue, it doesn’t make sense that so many different people in different places with different internet connections and plans are ALL reporting this same thing.

I’ve been downloading ONE ☝️ game for the past TWO days and nights. This is after spending two days troubleshooting the app to make it run. I lowered my firewall, other security and all permissions.

I’m only at 30% and this isn’t even including all the packs. I’m still here only because I have invested thousands of hours in this one version of the game, (+ a lot more on other versions). . If I were a new player, I wouldn’t be. I’d quit. I thought Origin was bad... smh.  

It’s gut wrenching, knowing how much I have lost, already - ALL of my saves. All mods and cc. I’ve seen this is typical for way too many people.

I am open to suggestions.Thanks in advance. 

Thanks!! I’m not tech savvy. Can you please walk me through this?

Hello I have a same issue here. From Feb-19-2023. AND NONE TECHNICALS EMPLOYEEE REPLY ???? Where are you guys ? Are you still work here ? 

Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Download Game
When did this happen? (dd.mm.yy hh:mm) 19.02.23
Summarize your bug I'm trying to update this game on EA desktop app and the download speed is somehow very slow. I tried clean booting and running EA desktop app as administrator but it didn't help.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? try to update a game on EA desktop app.
What happens when the bug occurs? The download speed is very slow.
What do you expect to see? Solve the problem.

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I'm trying to update this game on EA desktop app and the download speed is somehow very slow. I tried clean booting and running EA desktop app as administrator but it didn't help. I tested my internet speed and it is perfectly normal.

Having the same issue too trying to update Apex Legends.

"You should always be running apps and software as admin"

Excuse me what? Nobody even remotely close to qualified in tech support would give such horrible, system-endangering advice

First I couldn’t even get the app to open. I’ve had to uninstall and reinstall the app - then it was still running two processes at once, which prevents the app from downloading fully. This was after I fully uninstalled it. It took a long time to find where it was downloading hidden files to and delete all copies, so the app would open.

My download speeds are extremely slow. I lowered my user permissions, (as directed by EA) and did try running it as admin. I’ve tried several different things. I’m throwing everything at this and my speeds are approx 60- 70kb. At this rate it’s going to be at least a MONTH before I even have all the packs installed to play ONE game.

You speak as if everyone should know exactly what to do (“run as admin” etc). I am just a typical gamer, who isn’t that tech savvy. It’s a big problem if you expect everyone to know what to do, and go through so much just to make the app work. C’mon there are thirteen year olds playing these games. Then, to suggest things that compromise security is unethical, (as EA is) It’s arrogance to suggest that it’s everyone else and not the app, when THIS MANY PEOPLE have the SAME ISSUES. It’s the app that should accommodate the typical system and Win 10/11

This isn’t viable for the majority of people. If I hadn’t already invested thousands of hours in games and hundreds of dollars, I wouldn’t even bother. This app doesn’t work and it needs to be fixed!! It shouldn’t even be out of beta. 

I’ve been working on this for days. Like it’s my job. If anyone has a solution I would be open to hearing about it. 

EA help says move the file to download faster. It also suggests that all other programs be closed. It seems to be downloading to OneDrive(??) OneDrive is running a lot right now and I’m afraid to stop it, in case it harms the app. I see the program file in C drive, though. What do I move? Where do I move it?