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MisiBerryCherry's avatar
MisiBerryCherry
Seasoned Newcomer
9 months ago

The EA app charged me twice for one product and they don't want to refund

Hello, I have bad experience with EA Help. The EA app charged me two payments for one product, specifically The Sims™ 4 Sleek Bathroom Kit add-on. I accidentally paid for the product twice, as the a...
EK76YO's avatar
EK76YO
Rising Newcomer
9 months ago

This happened to me with both Sleek Bathroom and Sweet Allure. I'm very upset. EA help Support will only send me in bot circles to the page that says I'm ineligible for any "great game guarantee" refunds. 

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