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rocketriley25's avatar
rocketriley25
Legend
19 hours ago

Trying to switch EA account linked to PlayStation account

Me and some of my friends (two brothers) were trying to get back into pvz: gw2, but they accidentally signed the wrong PlayStation account into the wrong ea account (Ps account A had EA account B). So we unlinked it to swap it, then got hit with "you cannot swap" (do not remember exact message, but it won't let us sign in a new account). So now one of their accounts are locked out of having an ea account linked. They can't even play the game at all.

How do we fix this?

account info

3 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    18 hours ago

    You've most likely hit the limit for linking an account. You can find more details on that here. Again though, I recommend you contact an advisor to see if they can help with this.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    18 hours ago

    Hi there. There is a limit with linking/unlinking accounts. It's possible you've hit that. I recommend contacting an advisor to see if they can help. Please use the 'Contact us' button at the bottom of this page to open a case. Thanks!

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