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3iiy8a3pgfhw's avatar
3iiy8a3pgfhw
Seasoned Newcomer
5 hours ago

Typo in email – please delete account or unlink Steam

I created an EA account through Steam and made a typo in the email [edit: email address removed] instead of [edit: email address removed]. The domain does not exist and I cannot receive codes. Live Chat refuses to help without full verification which is impossible. Account 3iiy8a3pgfhw is empty with no purchases or subscriptions. Steam profile https://steamcommunity.com/profiles/76561199440358583/ is linked. I only need the account deleted or my Steam unlinked. Please escalate to a senior advisor. Thank you.

3 Replies

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    2 hours ago

    3iiy8a3pgfhw​,

    Again, I can only recommend reaching out to live support as they have the tools to do so. They can't delete an account if they can't verify that you're the owner (which would understandably be a massive account security risk).

    You can try reaching out via an incognito tab without logging in. They should have an alternate way to verify you if the email isn't working.

  • 3iiy8a3pgfhw's avatar
    3iiy8a3pgfhw
    Seasoned Newcomer
    3 hours ago

    Thank you for your response. I have contacted EA Support via Live Chat more than 10 times over the past 2 years. Every time they ask for verification which is impossible because the email domain does not exist ([edit: email address removed]). Live Chat is now completely blocked for this account — it shows "Game Advisors are unable to assist with this issue" when I try to contact them. I am stuck in a loop: Support says "contact us again", but I cannot contact them from this account anymore. The account is empty (no purchases, no subscriptions). I only need it deleted or my Steam unlinked. Is there any way to escalate this case to a senior team member who has the tools to manually delete this account? Thank you!