When launching EA Desktop, under "Sign in with your EA Account", there is a "Phone or Email" and "Password" box, and a checkbox that says "Keep me signed in". Should this keep my user and pass from the last time I signed in? I find myself having to type my email/password into this screen every few days. No one else uses my PC, and I'm not logging out of anything (other than rebooting). Also the email and password boxes do not have a right click option, which I'm used to doing so I can paste text from my password manager. I have found that CTRL+V still works though.Having it remember my user/pass would be ideal. Having it connect to my password manager (LastPass) like Edge/Chrome would be second best. Having it at least remember my username would be third best (or suggest an email when I start typing). Right click option would be the least helpful since there is a workaround (only slightly aggravating when I forget)Regards,VinceP.S. what the heck why can't I use the letters * those two letters + "MEMBER ME" and it kept wiping it out

@vinceformica i have the same problem. EA Desktop doesn't save the logins.

@vinceformica because this service sucks and you really shouldn't get charged for a beta app that doesn't even work decently.

If I have the "keep me signed in" box checked, EA app just immediately closes itself after I enter my user and pw and hit the button to login. If unchecked, EA logs me in as normal, and everything works, though of course this doesn't save my credentials.I only game on a box that sits mostly untouched, and is set to launch all of its update apps overnight. If I can't automate launching the EA app, I won't buy any games on EA platform, simple as that -- I don't hate EA or their app, I'm not a fanboy for any service, if you have a working platform and best price, I will buy games from your platform instead of the other. In this regard, I can launch EA games bought on steam, from the steam interface no problem. Sad.

Same issue. One of the biggest publishers in the world and they can't even design a proper desktop app, or fix aged issues. Bout done with EA anyways..

I have been having the same problem for a month now.Repairing the EA app, granting admin rights, etc. did not solve the problem.However, today I was able to solve this problem!(Not sure if others also solve that problem with this procedure)1) Launch your browser and sign in to the EA site.2) Open your account settings.3) Open the "Security" tab and switch to "Login Vertification".4) (Omit the verification procedure when making the change.)5) Restore "Login Vertification" Setting.6) Sign in with the EA app.Now the problem does not occur on my device.If you have not solved the problem by repairing EA app, etc., please try it.

Why doesn't EA Desktop remember my username or password?

37 Replies

Buck_thunderER
5 years ago
EA beta desktop app is making me sign in every time i switch on. im ticking the keep me signed in box?
cstnttr
5 years ago
@vinceformica because this service sucks and you really shouldn't get charged for a beta app that doesn't even work decently.
vinceformica
5 years ago
@cstnttr Well its free for me since I'm an XBOX for PC member, so why not
vinceformica
5 years ago
@vinceformica One of letters sounds like "ARE" and the other letter sounds like "EE"
CosaNoztra
5 years ago
@cstnttr Free? Aren't you paying for your Game Pass sub?
ViperousRat
5 years ago
@vinceformica Yes - same frustration here. I did report the issue using the built-in issue tracker. What puzzles me is that this issue is not mentioned in the "known issues"... so is there a way to fix this or is the ea team ignoring this?
holger1405
Hero+
5 years ago
@ViperousRat

Did you tried to run Origin as administrator?
xII_BONES_IIx
5 years ago
mine for the longest time would not it would just crash when trying to open from the taskbar when still running in background, as of right now i post this to say it actually did log me back in for the first time ever so its a start. as far as layout and other thing with the UI there's much to be desire. not everyone has stable enough connections to have all these launchers open at once its getting stupid but i guess competition is better than none
BigPerm36
4 years ago
Same issue. One of the biggest publishers in the world and they can't even design a proper desktop app, or fix aged issues. Bout done with EA anyways..
Gabsletobar
4 years ago
@vinceformica i have the same problem. EA Desktop doesn't save the logins.