Forum Discussion

aalsharhan09's avatar
aalsharhan09
Newcomer
13 hours ago
Solved

2 accounts same information

I payed for my eaplay pro subscription, then learned I somehow have 2 different accounts with the same information( email, password). 
so I payed for eaplay pro on the wrong account. How can I fix this or if ea are able to merge accounts or transfer subscription.

  • Hey aalsharhan09​,

    It would be best to get in touch with support directly for any account-related issues. We're not able to discuss your account details or make changes to it here on the forums.

    You can create a case here to get started with that process to have them check into things with you, thanks! 

1 Reply

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    12 hours ago

    Hey aalsharhan09​,

    It would be best to get in touch with support directly for any account-related issues. We're not able to discuss your account details or make changes to it here on the forums.

    You can create a case here to get started with that process to have them check into things with you, thanks! 

Featured Places

Node avatar for EA Community Discussion

EA Community Discussion

Looking for a place to post? If your topic doesn’t fit in a specific game forum - whether it’s about EA accounts, general questions, or brainstorming ideas - this is the spot!Latest Activity: 56 minutes ago
5,312 Posts