Forum Discussion

Anonymous's avatar
Anonymous
4 years ago

2FA (Two-factor authentication) Not Working?

Product: EA Desktop Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Player Profile When did...
bug
mac
pc
DJNP_nl's avatar
DJNP_nl
4 years ago

i have the same problem, tried to contact ea via chat several times but they don't come up in chat. been waiting for 2 hours or so right now.

If i want to view my backup code i litterally have to autenticate first so that's also no option. What should i do? im stuck

EA_Jason's avatar
EA_Jason
Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
4 years ago

You will have to contact our support team for this @DJNP_nl, what happens when you try to start a chat?

If you're having issues, then please try a different browser or clearing the cache. 

Featured Places

Node avatar for EA app Technical Issues & Bugs

EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.Latest Activity: 40 minutes ago
8,667 Posts

Recent Discussions