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Anonymous's avatar
Anonymous
4 years ago

2FA (Two-factor authentication) Not Working?

Product: EA Desktop Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Player Profile When did...
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mac
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DJNP_nl's avatar
DJNP_nl
4 years ago

i have the same problem, tried to contact ea via chat several times but they don't come up in chat. been waiting for 2 hours or so right now.

If i want to view my backup code i litterally have to autenticate first so that's also no option. What should i do? im stuck

EA_Jason's avatar
EA_Jason
Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
4 years ago

You will have to contact our support team for this @DJNP_nl, what happens when you try to start a chat?

If you're having issues, then please try a different browser or clearing the cache. 

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