Forum Discussion

thugmetro's avatar
thugmetro
2 years ago

Account ban appeal

Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Account ban appeal Which client functionality are you experiencing this bug with? Other ...
bug
mac
pc
thugmetro's avatar
thugmetro
2 years ago

Already tried, keeps saying "Whoops! Our bot authentication found an error.".

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 years ago

@thugmetro 

Did you try a Microsoft Edge browser? I see some others having success with this.

Also, if that doesn't help, try creating a case without logging in.

  • thugmetro's avatar
    thugmetro
    2 years ago

    yes i have tried many different ways and nothing works, do you have an email address where i can send my dispute directly?.

    This is so frustrating, i literally got banned for buying a game.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hello,

    This issue is currently being investigated. The best I can tell you is to just keep trying. Others that have reported this say it started working after a few days.

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