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Shotgun_Slade's avatar
Shotgun_Slade
Rising Newcomer
6 days ago
Solved

Account Disabled

I set up an EA account 8-10 years ago but quit using it. I recently decided to play Battlefield V. Downloaded through Xbox Gamepass, but wasn't able to play because my account has been disabled. I re...
  • EA_Lanna's avatar
    EA_Lanna
    6 days ago

    Hi Shotgun_Slade, 

    Thanks for sharing what you've done so far. I've tested the EA Help site and it's up and running for me. I'm able to create a ticket without any issues. Could you try it again? If you're still running into the same issue, try clearing out your browser cache to see if that helps. 

    - EA_Lanna

EA_Lanna's avatar
EA_Lanna
Icon for Community Manager rankCommunity Manager
6 days ago

Hi Shotgun_Slade, 

Thanks for sharing what you've done so far. I've tested the EA Help site and it's up and running for me. I'm able to create a ticket without any issues. Could you try it again? If you're still running into the same issue, try clearing out your browser cache to see if that helps. 

- EA_Lanna

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