Forum Discussion

Seasoned Traveler

4 months ago

Add ons greyed out in EA App? Can't download and install For Rent.

I just bought For Rent and was able to put the download code in, but it won't let me download, and shows my game library as having the Windows version of Sims 4 as well. Even though the game op...

mac

puzzlezaddict

Hero+

4 months ago

KingPluto97 Sorry for the late reply. Do you own the base game in Steam? If so, try removing it from your Steam library, then clearing the EA App's cache (again):

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

If that doesn't help, you could instead unlink your Steam and EA accounts, under Account Settings on ea.com, and clear the App's cache yet again.

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.7,848 PostsLatest Activity: 2 hours ago

Recent Discussions

Skate 4 Crash
2 hours ago
Enjoithejunt
Extension activation error!!
3 hours ago
Miracnacak63
Jet Set Solitaire
19 hours ago
CheryllGor
Games removed from library despite owning them!
19 hours ago
1MP3R1ALC0MMAND0
Not receiving any codes to my email
20 hours ago
PreciousAuto16

Forum Discussion

Add ons greyed out in EA App? Can't download and install For Rent.

Skate 4 Crash

Extension activation error!!

Jet Set Solitaire

Games removed from library despite owning them!

Not receiving any codes to my email