Add Payment method ERROR
Hey all, I tried to add my credit card as a payment method, but an error message shows up every time: "We were unable to verify your credit or debit card. Please check your payment details and try ...
Forum Discussion
EA_Solaire
Community Manager
Community ManagerHeya JOUBAYROX77
Please try the following steps to clear up this error:
- Use a different payment method
- Make sure your billing details in the EA app match the billing details for your card
- Make sure the location on your account matches your real location
If you still have issues once you've run through these steps, we'll need the live support team to investigate into this a bit further, as we don't have access to review your account details here on the forums. Live support can look into your account and see what's causing this error, you can contact the team by submitting a help request on the site here.
