Forum Discussion

redrew83's avatar
redrew83
3 years ago

"An error on our end caused your launch to fail. Try again a little later."

Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) 864f6bf6-f6da-407e-a8fe-1aa8e9714d5b Which client functionality are you experiencing thi...
bug
mac
pc
blackcro55's avatar
blackcro55
New Novice
3 years ago
@redrew83

The problem is with the EA crapapp. Just finally solved this from a description on Steam:

Move the entire game folder in question from the steamapps/common folder.
Go to the app in steam. select uninstall
Quit Steam
Got to the app in EA crapapp
From the hamburger menu, help, app recovery
When the EA crapapp reopens. Your game should no longer be listed.
Move the game folder back into the steamapps/common folder.
Open steam
Select the game and install
Steam will relink the files (rather than reinstalling/redownloading them)
Quit Steam
At this point I was able to play Mass Effect again.
If you can't, open the EA crapapp and see if it is there.

I may have forgotten something, and I apologize if I did. Good luck.
  • matttaffe's avatar
    matttaffe
    3 years ago

    Hi. It seems just moving the game out of the steam folders then clicking play on the game on steam launches the game just fine. 

    No idea why that worked but at this point I don't even want to question it. They might just update the EA app again and break this "fix"  Massive thank you for your steps 

  • redrew83's avatar
    redrew83
    3 years ago

    @blackcro55 

    I appreciate the suggestion and gave it a shot but it didn't work for me. 

  • Acestrife's avatar
    Acestrife
    Rising Novice
    6 months ago

    2 years later and this saved me thank you 

  • 4dec8c527f0429f1's avatar
    4dec8c527f0429f1
    Rising Newcomer
    4 months ago

    I have the same error. It dosn't helped me what you suggested... I even downloaded the game againe. I used Origin before, because this error, but now... the EA shuted down the servers, and forced everyone to use they crap. So I did't capable to play my legaly buyed game againe..

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